Single consult
R450
per visit
- 15-minute video consult
- Script, sick note or referral
Acute care (non-emergency)
GP consults. A registered GP, on your schedule.
Same-day video or async consults with a South African GP for everyday health concerns - coughs, colds, infections, prescriptions, sick notes and referrals.
Care in this area starts with a consult: a Lume doctor discusses your needs and, where clinically appropriate, prescribes. Scripts go to the pharmacy of your choice, or are delivered via our partner pharmacy and courier (at patient cost).
Areas of care
- Coughs, colds & flu
- UTIs & minor infections
- Skin rashes & allergies
- Repeat scripts & sick notes
- General health questions
- Referrals to specialists
Care options
- Antibiotics (where indicated)
- Antihistamines & inhalers
- Repeat chronic scripts to your chemist of choice, or direct to you
- Pathology requests
These are examples of the routes your doctor may consider with you. Nothing is dispensed without a consult, and prescription treatment is only issued where your doctor finds it clinically appropriate.
A good fit for
- Adults wanting same-day access to a GP
- Repeat scripts for stable chronic conditions
- Sick notes and certificates
Not for
- Medical emergencies - please call 10177
- Conditions requiring physical examination (e.g. abdominal pain)
- Children under 2 (we'll refer)
Pricing
Transparent, monthly, cancel anytime.
These are the plan prices once your doctor has prescribed - you discuss and agree the right route together in your consult first. Nothing is charged before then beyond the consult itself.
FAQs
Common questions.
- Can a GP really diagnose me over video?
- For many everyday conditions, yes. Where a physical exam is essential, your GP will tell you and refer you appropriately.
- Will you issue a sick note?
- Yes - when clinically warranted. Sick notes are issued in line with professional guidance after a proper consult.
- Can I claim from medical aid?
- We provide an itemised invoice with your GP's practice number that most schemes accept for out-of-hospital benefits.